Pods Procura Policy & Compliance Framework
Corporate Policies
Corporate Policies
Quality Management Policy: Ensuring consistent product and service quality through continuous improvement, supplier audits, and client satisfaction.
Sustainability & Ethical Sourcing Policy: Commitment to sustainable procurement, lab-grown alternatives, and ethical supply chain practices.
Infection Control Compliance Policy: Full adherence to the NHS Health Protection Scotland National Colour Coding Scheme for hospital cleaning equipment.
Anti-Bribery & Corruption Policy: Zero-tolerance approach toward bribery and unethical practices across all operations.
Data Protection Policy: Compliance with GDPR and client confidentiality standards for all data handling and storage.
Compliance Certificationsx
Compliance Certificationsx
ISO 9001: Quality Management Systems Certification.
SO 14001: Environmental Management Systems Certification
ISO 45001: Occupational Health and Safety Management Certification.
SMETA (Sedex Members Ethical Trade Audit): Ensuring responsible sourcing and ethical business practices.
ILA Compliance: Meeting International Laboratory Accreditation standards (where applicable).
CE Marking Certification: Compliance with European safety, health, and environmental protection standards for relevant products.
Terms and Conditions
Terms and Conditions
General Terms of Sale & Supply: Governing product supply, warranties, liabilities, and return policies.
Custom Orders Terms: Applicable to bespoke healthcare products or customised procurement solutions.
Payment Terms: Standard payment terms, penalties for late payments, and invoice settlement guidelines.
Intellectual Property Clause: Protection of Pods Procura proprietary processes, designs, and documentation.
Insurance Details
Insurance Details
Public Liability Insurance: Covering claims of injury or damage from products supplied.
Professional Indemnity Insurance: Covering consultancy, sourcing, and supply chain management services.
Employer's Liability Insurance: Protecting employees under legal workplace regulations.
Product Liability Insurance: Covering supplied equipment and consumables.
Regulatory Compliance
Regulatory Compliance
NHS Compliance: Full compliance with NHS Scotland, England, and Health Protection Scotland infection control standards.
Environmental Compliance: Meeting waste management and environmental protection obligations under UK and EU law.
Health and Safety Compliance: Aligning with UK HSE regulations in all operational environments.
Audit and Monitoring
Audit and Monitoring
Internal Audits: Regular compliance checks on suppliers, warehouses, and distribution centres.
Third-Party Audits: Periodic verification through independent auditors (e.g., SMETA, ISO certification bodies).
Corrective Action Procedures: Defined steps in case of non-compliance, including root cause analysis and retraining.
Training & Awareness
Training & Awareness
Staff Induction Training: Focused on ISO standards, infection control policies, and regulatory compliance.
Annual Refresher Courses: Ensuring staff stay updated on compliance regulations and certifications.
Specialised Training Modules: For handling NHS-specific protocols, SMETA standards, and CE-marked products.
Documentation & Reporting
Documentation & Reporting
Compliance Records: Maintained for audits, customer transparency, and certification renewals.
Incident Reporting Mechanism: Standardised reporting of non-compliance, equipment failure, or contamination risks.
Continuous Improvement Logs: Documenting updates in procedures and policies for ISO and SMETA compliance.
Review & Update Policy
Review & Update Policy
All policies and certifications are reviewed annually by the Compliance and Quality Assurance teams to:
Incorporate audit findings.
Align with NHS updates and international standards.
Reflect regulatory changes
Let’s build a smarter supply chain together
Whether you're launching a new product or looking to optimize what you already have, we're ready to help.
Seamless Deliveries
Flexible service
On-time performance
Let’s build a smarter supply chain together
Whether you're launching a new product or looking to optimize what you already have, we're ready to help.
Seamless Deliveries
Flexible service
On-time performance
Let’s build a smarter supply chain together
Whether you're launching a new product or looking to optimize what you already have, we're ready to help.
Seamless Deliveries
Flexible service
On-time performance